·        We equip all our locations with telemetry.  We receive real-time information on products purchased and the state of the machines at every location.

·        We design all our routes such that no location is more than 5 miles from another location on a route enabling efficient and frequent servicing.

·        We will refill machines based on usage and not just based on schedules.

We don’t believe “true fixing of machines or parts” should take place in the field.  We minimize this in two principal ways: 

(1) we limit the machine types we put in the field to a select number of models and types so that we can stock extra replacement parts for all items that are “plug-and-play” meaning: bill exchangers, coils, coil motors, CC readers, etc.   This lets us just swap out the offending item and deal with it offline; and,

(2) all our machines are robust models know for their reliability from highly reputably national vending machine manufacturers.  Each machine is completely tested and vetted prior to being put in service.

We do allow “subsidy pricing” if a location prefers to pay a portion of the costs directly.  For this we ask that the company establish a “credit card on file” with us so that this subsidy can be processed each month on a variable basis.  Receipts with the dates, times, purchases, volumes will be reported in detail back to the company providing the subsidy.

·        All machines are equipped with CC readers.  Up to 80% of all volume typically goes through these readers which are managed by third parties.  This third-party data is what is used in verifying the data.

·        We utilize vending management systems to track our telemetry data.  This includes all cash sales.   These cash sales are reported from these third-party vendors.

·        Full audit trails are available for all sales data and transactions.